Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Ritter Implants believes strongly in our products and their performance and your satisfaction is guaranteed. If an item has not met your expectations within 30 days, you can return the item for refund or credit.
If you have any questions or require a return, please email us or give us a call at 1-800-678-7841. Our office hours are 8am-6pm, CST, Monday through Friday.
Returning By Mail
Within the US: Returned items must be sent via prepaid Regular US Mail with delivery confirmation.
Outside the US: Please contact our customer service department for shipping instructions and always ship goods prepaid. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Please note: Our Processing Center cannot accept returns in person. Mail all returns to Ritter Implants, 4310 West Avenue, San Antonio TX 78213.